Betting Rules
These Betting Rules explain the general conditions that apply when you use Intensity Casino to place bets or participate in online casino games. They are intended to help you understand how bets are accepted, recorded, settled and reviewed. By opening an account, accessing the website or placing a bet, you agree to follow these rules together with the website’s other applicable terms, policies and notices.
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General betting conditions
You must read and understand these rules before using the betting services. The rules apply to all games, markets and betting features made available through Intensity Casino, unless additional terms are displayed for a particular product or promotion. If a specific game rule or market condition conflicts with a general rule, the specific condition may apply to that game or market.
In this review
You must be legally entitled to use online gambling services in the place where you are located. You are responsible for checking and complying with all laws that apply to you. You must not access or use the website where online gambling is prohibited or restricted. Intensity Casino may restrict access, decline transactions or suspend an account where it considers that legal, regulatory, security or integrity requirements may be affected.
An account must be registered in the user’s own name and may only be used by that person. You must provide accurate, current and complete information when creating an account and must update it when details change. You must keep your login credentials confidential and take reasonable steps to prevent another person from accessing your account. You should contact the website through the available support channel as soon as possible if you believe your account has been accessed without permission.
- Players must meet the applicable minimum age requirement before opening or using an account.
- One person must not create or operate multiple accounts unless expressly permitted under the applicable account terms.
- Accounts must not be sold, transferred, rented or made available to another person.
- You must not use another person’s payment method or personal information without proper authority.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
- You must not interfere with the website, games, software, security controls or betting systems.
Intensity Casino may carry out identity, age, payment, source-of-funds or other verification checks where reasonably required. You may be asked to provide documents or information before certain account functions are completed. If requested information is not supplied, is inaccurate or cannot be verified, access to an account or transaction may be delayed, restricted or suspended in accordance with the applicable terms.
Placing and accepting bets
A bet is generally submitted when you select the relevant game, stake and bet option, then confirm the transaction using the available betting controls. You should check the details carefully before confirming. This includes the game or market, selected outcome, stake, currency and any other information shown on the confirmation screen. A bet is not necessarily accepted merely because an amount has been entered or displayed.
A bet is accepted only when it is recorded by the website’s betting system. The account record or transaction history may be used as the primary record of a bet. You should review your account after placing a bet and raise any apparent error promptly. Screenshots, browser messages or local device records may not reflect the final status of a transaction.
The website may refuse, cancel or void a bet where there is a technical error, interrupted connection, system failure, incorrect price or game information, suspected fraud, a breach of the rules, an account restriction or another legitimate reason. Where a bet is cancelled or voided, the applicable stake treatment will be determined under the relevant rules and account terms.
You are responsible for confirming that your balance is sufficient before placing a bet. Bets must not be placed using funds that are unavailable, reversed, disputed or otherwise not cleared for use. If a payment is later reversed or found to be unauthorised, Intensity Casino may adjust the account balance, withhold related transactions or take other action allowed by the applicable terms.
- Select the game or betting product you wish to use.
- Review the available game information, rules and any displayed conditions.
- Choose the relevant bet option and enter or select your stake.
- Check the details shown before submitting the bet.
- Confirm the bet and wait for the system to display its status.
- Keep your account record and contact support if the result or transaction appears incorrect.
You should not repeatedly submit the same bet if the website is slow or a confirmation is not immediately visible. A delay may mean that the bet has already been received. Check your transaction history first to reduce the risk of duplicate bets.
Game results, settlement and errors
Games are settled according to the rules and result information applicable to the relevant product. The result generated or recorded by the authorised game or betting system will normally determine the outcome. Results are not changed because a player expected a different outcome, experienced an internet delay or misunderstood the available options.
If a game is interrupted, the outcome will be handled under the rules for that game and the information available to the website. In some circumstances, a bet may be completed using the recorded game state; in others, it may be cancelled or treated as void. The treatment can depend on the stage reached by the game and the nature of the interruption.
Obvious errors may be corrected. An obvious error can include an incorrect price, display, payout calculation, game description, limit, settlement value or other information that is clearly inconsistent with the intended operation of the service. If an error affects a bet, the bet may be re-settled or cancelled in accordance with the applicable terms.
Where a technical or accounting error causes funds, winnings or losses to be shown incorrectly, the account may be adjusted to reflect the correct position. If an amount has been credited to you by mistake, you must not withdraw or use it. Intensity Casino may recover an incorrect credit or offset it against other amounts in the account, subject to applicable law.
You should check game rules, paytables, betting options and any displayed conditions before playing. Different games may have different features, winning combinations, settlement methods, maximum or minimum stakes, bonus conditions or cancellation rules. If you do not understand a game or displayed condition, do not place a bet until you have obtained clarification.
A complaint about a bet, result or settlement should be raised through the available support process with enough information to identify the matter. This may include your account details, the approximate date and time, game name, stake, transaction reference and a description of the issue. The website may review system records, game logs, account information and other relevant evidence before responding.
Payments, account controls and responsible play
Deposits, withdrawals and other account transactions are subject to the payment methods and conditions made available on the website at the relevant time. Payment processing may involve third-party providers and may be subject to verification, processing restrictions, fees or delays outside the direct control of Intensity Casino. You should review the payment information shown before confirming a transaction.
Withdrawals may require completion of identity and payment verification. Funds will generally be returned only through an approved method and in accordance with the applicable account and payment terms. Intensity Casino may delay or decline a transaction where information is incomplete, a payment is disputed, legal obligations apply or unusual activity requires review.
You should gamble only with money you can afford to lose. Betting should be treated as entertainment, not as a way to earn income or resolve financial problems. Set a budget before you play and consider using available account tools to manage your activity. These may include deposit limits, time reminders, cooling-off options, self-exclusion or other controls, depending on what is available.
- Decide your spending and time limits before starting a session.
- Do not chase losses or increase stakes to recover money.
- Take regular breaks and avoid playing when tired, upset or under the influence of alcohol or other substances.
- Do not borrow money or use essential household funds for betting.
- Use account restrictions or self-exclusion if gambling is no longer enjoyable or feels difficult to control.
- Seek independent support if gambling is causing financial, emotional, relationship or other personal harm.
Intensity Casino may apply account restrictions, payment controls or other protective measures where activity raises responsible gambling, security or compliance concerns. You must not attempt to bypass a restriction by opening another account or using another person’s account. A request to close or restrict an account should be made through the available support process, and you should stop using the account while the request is being handled.
These Betting Rules should be read with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules. If there is a difference between documents, the applicable legal terms or the more specific game condition may govern. The rules may be updated from time to time, so you should review the current version before betting. Continued use of the website after an update may indicate acceptance of the revised rules.
